Effective Date: 08/10/2024
Last Updated: 08/10/2024
At KELVS, we are committed to delivering your skincare products with care and efficiency. We aim to make your shopping experience as seamless as possible. Below, you will find details about our shipping process, costs, and timelines.
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Processing Time
All orders are processed within 2 business days. Orders are
not shipped or delivered on weekends or holidays. If we are experiencing a high
volume of orders, shipments may be delayed. In such cases, we will notify you
via email or phone.
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Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Please note that delivery times are estimates and not guaranteed. Delays can
occure.
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Damages
Kelvs is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipping carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
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Thank you for choosing KELVS! We value your satisfaction and appreciate your business.