Privacy Policy
How KELVS Skincare collects, uses, and protects customer data in Pakistan.
Privacy Policy
KELVS Skincare ("we", "our", "us") respects your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how your data is collected, processed, and safeguarded when visiting or making a purchase on kelvsint.com.
1. Information We Collect
When you place an order or create an account, we collect necessary personal details, including:
- Contact Information: Full Name, Email Address, Mobile Number.
- Delivery Details: Complete Shipping Address, City, Postal Code.
- Transaction Data: Payment method selection (Cash on Delivery / Online Bank Transfer) and order history.
- Technical Data: IP address, device type, browser cookies for shopping cart functionality.
2. How We Use Your Information
- To process, fulfill, and deliver your orders via logistics partners across Pakistan.
- To send order status updates, tracking SMS, and customer support communications.
- To maintain store security, prevent fraudulent checkouts, and improve user experience.
3. Data Protection & Sharing
We never sell, trade, or rent your personal information to third parties. Your address and phone number are strictly shared with authorized logistics partners (e.g., PostEx, Leopards, TCS) solely for order delivery.